The Swan at Streatley

The Swan at Streatley is a 17th century hotel on the banks of the River Thames, around 11 miles from Reading. The Hotel recently underwent a £12 million refurbishment including a new restaurant, redesigned rooms and a Coppa Club. The Coppa Club is a take on a private members club with a 380 cover restaurant, a large bar, fireplaces, events rooms and a private dinning room overlooking the river. Other Coppa Clubs are situated on the Thames at Henley, Sonning, Maidenhead and the most well known on the north bank by Tower Bridge in London. 

During the renovation we were asked by Quadrant Design, having worked with them on projects at Venture House in Reading and Wagamama Wigmore Street, to install two platform lifts. The first, outside of the restaurant, travels a total of 800mm linking the restaurant with the covered terrace on the banks fo the river. The second, outside of the riverside function room, also travels 800mm which allows guests to access the small island off of the main hotel's ground to enjoy all the river has to offer. The lifts were finished in the same dark grey colour as the windows and door frames. They feature non skid platforms so that even in the rain the lifts can be used quickly and safely. Both platforms measure 1100mm x 1400mm and have rated loads of 300kg so even the largest electric wheelchairs can be accommodated.  Both lifts are designed to withstand even the harshest of conditions and as you can see in the photos they can easily cope with the British summer. 

The lifts were installed in time for the hotels grand reopening in July 2019.

Location: Berkshire

Status: Complete

Year Completed: 2019

To see some of our projects that are similar to The Swan at Streatley click on the following links:

Disabled platform lift outside the function room at The Swan at Streatley
Outside platform lift linking the function room with the lower terrace
Wheelchair lift allowing access to the island to enjoy the river at The Swan at Streatley
Platform lift outside the restaurant at The Swan at Streatley
Wheelchair lift overlooking the covered terrace at The Swan at Streatley
Platform lift overlooking the River Thames

For more information about lifts like the one above call us on 0800 65 252 65 or email us

The Newt in Somerset

Hadspen House was built in the late 17th century and is situated in East Somerset. The Grade II* listed building has undergone many transformations in its time and now the main house as well as the surrounding outbuildings and lodges have been renovated into a luxury country hotel. The Newt in Somerset boasts 35 rooms from converted stable blocks to a loft in the main house. In addition to the rooms, there are a number of other attractions on the estate. The spa is located a short walk up the driveway from the main house. It features various treatment rooms, a pool and even a mud chamber. The restaurant, attached to the main house, features a complete sloped glass ceiling combining the original Georgian house with state of the art modern style. It serves food from their kitchen garden which you can see while enjoying breakfast, lunch or dinner. They even produce venison from the estate's deer park, making sure as much produce as possible is gathered from the local area. The estate also features 3000 strong apple tree orchards with its very own cider press where guests can see the whole process from pressing the apples to enjoying the cider. 

The client needed two lifts for The Newt in Somerset, the first a goods lift which would be used to ferry items from the kitchen on the ground floor up into the rest of the hotel as well as take deliveries. This one tonne goods lift was finished with brushed stainless steel walls and ceilings to match the kitchen surfaces. The second, an antique passenger lift that would provide access for guests across the 3 floors of the hotel. The client had a very specific vision having purchased the stripped down panelling of a 19th century mahogany lift from an antique shop. They wanted a lift that would be befitting of the hotel and vice versa. Our task was to use as much of the original materials as possible whilst adapting the panelling into a completely new lift layout. The antique panelling was then fitted onto a modern hydraulic lift. We even managed to keep the original operating instructions, original brass push buttons, original green leather seat and the 19th century brass R. Waygood & Co sign. 

Below are a number of photos of the antique passenger lift at The Newt in Somerset.

Location: Somerset

Status: Complete

Year Completed: 2019

To see projects similar to The Newt in Somerset as well as other projects in listed buildings click on the following links:

British Library | York Theatre Royal | Dancing Man Brewery | National Theatre | Meriden Hall | Sissinghurst Castle Garden | Hotel du Vin Poole

The driveway leading up to the main house at The Newt in Somerset
The main house at The Newt in Somerset
Interior of the antique lift in The Newt in Somerset
The antique passenger lift on the first floor of the The Newt in Somerset

For more information about lifts like the one above call us on 0800 65 252 65 or email us

R. Waygood & Co brass threshold plate
Mirrored light-box in the antique passenger lift
Instructions for operating the lift

Sissinghurst Castle Garden

We were approached by a representative of the National Trust as they were looking for a way for less-able visitors to access the lower level of the shop at Sissinghurst Castle Garden. Sissinghurst Castle Garden was bought by the writer Vita Sackville-West and her husband Harold Nicolson in 1930, with various buildings around the site dating back to the 1530s. Sackville-West and Nicolson restored many of the buildings and designed the layout and style of the now famous gardens. It is one of the National Trust's most visited sites and one of the world's most well known gardens. Due to their cultural significance and high quality the gardens are Grade I listed along with the main Sissinghurst Castle building.

The site of the lift is in the modern day shop which used to be the Old Piggery attached to the granary. The particular challenges of creating disabled access in the shop were that a ramp would have to be over 4.5 metres long plus a 1.5 metre clear space at the bottom of the ramp in order to accommodate the difference between floor levels. This wasn't feasible as the total width of the lower floor was under 4 metres. A traditional platform lift would take up at least 1400mm x 1100mm of retail space and then a 900mm door on both levels would impact the retail space even further. This would have disrupted both the till area and lower level of the shop. Even though it was feasible the disruption and the space that the lift would take up would damage the retail space for the shop.

The best solution was to have a hidden platform lift by the steps in the middle of the shop that wouldn't need any gates. The lift would provide the necessary disabled access but when not in use it would be completely flat matching the surrounding quarry tile floor. The way the lift recedes into the ground allows users to get onto the lift from both sides of the shop and allows the shop staff to have a seasonal table close to the lift as seen in the photos below. When not in use the lift can be walked on and becomes part of the floor.

To see more examples hidden lifts like the one at Sissinghurst Castle Garden click on the following links:

200 Grays Inn Road | Devonshire Club | Baltic Centre for Contemporary Art | 24 Chiswell Street | Venture House 

To see more examples of our work in listed buildings click on the following links:

British Library | York Theatre Royal | Dancing Man Brewery | National Theatre | Hotel du Vin Poole

Location: Kent

Status: Complete

Year Completed: 2019

Hidden lift in the National Trust shop at Sissinghurst Castle Garden in Kent

For more information about lifts like the one above call us on 0800 65 252 65, email us or click here to be taken to our hidden lifts page

Platform Lift in Wagamama Wigmore Street

Quadrant Design, an architectural practice based in Reading, were in charge of designing the layout of a new Wagamama restaurant on Wigmore Street in central London. Wagamama is a popular Japanese restaurant with over 130 locations in the UK and a total of over 190 worldwide. Wigmore Street runs parallel to Oxford Street with Regent's Park to the north and Hyde Park to the south-west. Its central location means there is a large collection of restaurants supplying both offices and tourists alike. Quadrant are specialists in restaurant design having created restaurants for the likes of Pizza Express, Tortilla and Coppa Club. Quadrant needed a way for wheelchair using customers to get from the entrance at street level down to the main restaurant area, 660mm lower. We met with the architect and site manager at Wagamama, Wigmore Street to discuss the aesthetic they were looking for and how this could be achieved. 

The platform lift at Wagamama Wigmore Street would be replacing a pre-existing ramp. As we've found with several restaurants there is a conflict between whether to go for a lift or a ramp. Ramps are usually more affordable however they take up table space and so limit the amount of covers the restaurant can have at any one time. This then impacts the long term profitability of the restaurant. The architect decided that the lift would be the better option. The overall footprint of the lift is 1350mm x 1700mm, which equals 2.23m². On the other hand a DDA compliant ramp with a rise of 635mm would have a footprint of nearly 15.5m². Comparing the restaurant before and after refurbishment, the surplus space equates to at least 20 covers. This shows how a lift can maximise a restaurant's potential and boost its overall profits. The lift's platform measure 1100mm x 1400m with glass doors and panels on all 4 sides to match the modern aesthetic of the restaurant. The metalwork was finished in the same dark grey used in the rest of the restaurant. The lift was installed in time for Wagamama Wigmore Street's grand opening.

To see some of our projects that are similar to Wagamama Wigmore Street click on the following links:
Devonshire Club | Cheltenham Racecourse | Hotel du Vin Poole | Audi Northampton | Sissinghurst Castle Garden

Location: London

Status: Complete

Year Completed: 2018

Platform Lift in Wagamama
Glass Platform Lift in Wagamama, Wigmore Street
Wheelchair Platform Lift in Wagamama
Disabled Platform Lift in Wagamama, Wigmore Street
Platform Lifts for Restaurants

For more information about lifts like the one above call us on 0800 65 252 65 or email us

Hotel du Vin Poole

Hotel du Vin is a boutique hotel chain with 19 locations covering England and Scotland. As the title suggests the chain was founded with wine at the heart of its business. Hotel du Vin Poole is situated in Poole Old Town tucked away from the quay opposite St James' Church. The original building dates back to 1776 as the Mansion House, Hotel du Vin have then refurbished the site retaining many of the original features. The front entrance of the property is raised from street level and then once inside the property the property is split. The reception is on the upper ground level whilst the restaurant, bar and wine tasting area is on the lower ground floor. Both of these levels are separated via stone staircases therefore having a complete access route at the front of the building would prove difficult and costly. In addition any modifications to the front of the building would also have to meet the requirements of Historic England as the building is Grade II* listed. 

The solution to creating the best possible access route into the building for disabled guests was to use the street level to the side of the building. This then leads into the side of restaurant. From the restaurant, disabled guests can access both the bar and outdoor seating area. The platform of the lift measures 1100mm x 1400mm with a rated load of 300kg. This means that it can take even the heaviest of electric buggies. The lift in the restaurant allows guests to access all of what Hotel du Vin Poole has to offer. In addition the hotel has accessible rooms behind the restaurant at street level. 

To see similar projects to Hotel du Vin Poole click on the following links:
Wagamama Wigmore Street | Sissinghurst Castle GardenCheltenham Racecourse | Devonshire Club | Audi NorthamptonBaltic Centre.

Location: Dorset

Status: Complete

Year Completed: 2013

Lift at the Hotel du Vin Poole
Disabled Access Lift at the Hotel du Vin Poole
Hotel du Vin Poole - Lift in Restaurant
Lift in the restaurant at Hotel du Vin Poole
Platform Lift at the Hotel du Vin Poole

For more information about lifts like the ones featured above call us on 0800 65 252 65 or email us

Platform Lifts in the Devonshire Club, Devonshire Square, City of London

An exclusive members' club in Devonshire Square in the City of London asked us to come up with plans to fit both an outside step lift and a platform lift within the lobby. The Devonshire Club needed products that would fit in with the club's appearance with a blend of traditional and modern decor. The Devonshire Club features 3 large bars, 2 lounges and plenty of outdoor space in particular a large stone laid terrace and garden. The club also features restaurants and 68 rooms available to both members and non-members with the usual functions rooms and event spaces available for conferences and meetings. 

SUSD, the firm behind the project, were looking for an  indoor platform lift to be installed between the reception and main bar so that disabled guests could make use of the club's facilities. The difference in floor level was 1000mm and the client did not want a cumbersome platform lift so instead chose one of our products. The lift was installed in a mirrored glass shaft to match the building's existing wall. In addition, the lift's platform was finished with the original stone flooring so that the platform disappears into the floor on the ground floor. The door into the bar area was made out of hard wood to match the bar's decor for a stunning finish.

In addition to the lift connecting the reception and bar, the client needed an outdoor step lift so that guests could enjoy the winter gardens that are situated outside of the club. As the travel for the lift was only small, we installed another platform lift which matched the stone laid terrace. This lift is extremely versatile as well as being rugged and the original flooring or tiles can be used so the lift can become hidden in plain sight. The lift was finished with a glass door to match the glass balustrade of the rest of the terrace. The client was extremely pleased with the finished of both lifts and how seamlessly they blended into the building's aesthetics.

To see similar lifts to those fitted at the Devonshire Club click on the following links: Outdoor Step Lifts at Cheltenham Racecourse, Cams Hall Golf Club, 200 Grays Inn Road and Platform Lifts at the National Army Museum

Location: London

Status: Complete

Year Completed: 2015

Platform Lift in the lobby of the Devonshire Club
Step Lift in the garden of the Devonshire Club
Step Lift in the Garden Room at the Devonshire Club
Platform Lift in the Devonshire Club Lobby - Open

For more information about lifts like the ones featured above call us on 0800 65 252 65 or email us

Retail Lift at Local Opticians

Optique 2000 is an opticians in Wimborne, offering high quality glasses for customers all over Dorset. Due to increased demand for their glasses Optique needed to look to expand their business, they had 2 options, they either had to move to larger premises or look to expand the current site to maximise the retail space. They had a stock room upstairs but access was difficult so they couldn't turn it into a sales floor without making it easier for customers and staff alike to get up there. A simple shop lift was the best option to increase their sales floor.

They chose to install a Vector system, a lift that comes in its own aluminium shaft, it also only needs a 50mm pit below the floor level. This means that there is little builder's work with minimal cost. The lift fitted had dimensions of 1400mm x 1100mm with automatic doors on both floors. The shop lift was finished in gloss white with glazed glass doors to give the lift a spacious and airy feel in what was a small space. The lift was fitted in 2 days and has led to Optique doubling their retail space without having to move from their current in location in the heart of Wimborne.

Location: Dorset

Status: Completed

Year Completed: 2015

Retail Lift Offering Access to More Sales Space

Shop Lift

Platform Lift in Optique 200

For more information about lifts like the one above call us on 0800 65 252 65 or email us

Specialist Step Lift at the Baltic Centre for Contemporary Art

We were approached by the Baltic Centre for Contemporary Art in Gateshead to design an access solution that would provide both the necessary access for all visitors but also be in keeping with the BALTIC's contemporary design. The client wanted to make the centre more accessible for disabled visitors and so decided to look for various lifting options. The Baltic Mill has an ever changing exhibition schedule and was the first venue outside of London and Liverpool to host the Turner Prize.

In order to create a simple solution that wouldn't disrupt the interior of the building with a more traditional platform lift we designed a small hidden scissor step lift. The step lift would firstly rise above the height of the 3 steps between the galleries then travel across to the upper floor level and then lower slightly to meet the floor level. The total travel for the lift was 560mm up followed by 700mm across, we used the LP50H which has a maximum load of 450kg so can easily take a wheelchair or mobility scooter. The lift was finished with the same hardwood flooring as the gallery and so disappears into the floor when not in use. The lift was installed in a day and was ready to use by mid afternoon the same day. 

To see more of our platform lifts in historic and commercial buildings have a look at our National Army Museum, Gloriana, York Theatre Royal, Venture House and Chiswell Street projects.

Location: Tyne and Wear

Status: Complete

Year Completed: 2012

Art gallery step lift

Step Lift at the Baltic Centre with Matching Hardwood Flooring

Step Lift in Art Centre

Baltic Mill Step Lift at Upper Level

Step Lift at Art Gallery

Step Lift at Baltic Mill

For more information about lifts like the one above call us on 0800 65 252 65 or email us

Platform Lift at Audi Northampton

The General Manager of Audi Northampton came to us to ask if we could design a solution so that wheelchair users could get from one side of the showroom to the other side with a floor level difference of over a metre. He really didn’t want a ramp as it wouldn’t match the showroom’s aesthetics and would take up much needed retail space. Ramps can take up to 40m2 and so really aren’t the option for busy shop floors and retail spaces! Therefore a disabled platform lift was the only solution.

We designed and then installed a LP8 platform lift from Guldmann with dimensions of 900mm x 1530mm with a 1200mm travel. The lift was finished in grey with glass doors and sides to match Audi’s colour scheme and the client’s requirements.

The platform lift was fitted and installed in just 1 day! The lift now allows both staff and clients alike to use both levels of the showroom and provides vital access for wheelchair users.

Location: Northamptonshire

Status: Complete

Year Completed: 2015

Disabled Platform Lift in Car Showroom

Platform Lift at Audi Northampton

Disabled Platform Lift in Car Showroom

LP8 Platform Lift in Audi Northampton

Lifts in Car Showrooms

Platform Lift in Car Showroom in Northampton

For more information about lifts like the one above call us on 0800 65 252 65 or email us